Troubleshooting

Login / session

xTag uses TermiAI SSO. Sign in, register, and change passwords on termiai.cn.

Not signed in on xTag

  1. Sign in on termiai.cn first
  2. Allow third-party cookies for .termiai.cn
  3. Clear xTag cookies and sign in again from the platform

Wish vote or My images errors

  • Use the platform account only; local xTag registration is deprecated

Search and tags

No search results

  • Shorten the query or add namespace (e.g. library/nginx)
  • The image may not be indexed yet

Empty or stale tag list

  • Data is crawled on a schedule; official registries are authoritative

Page issues

  • Hard refresh: Ctrl/Cmd + F5
  • Use a current Chrome, Firefox, or Edge
  • Large tag lists may load slowly

More help